We ship our items out using the US Postal Service, UPS, or FedEx. Our items are located at various locations across the country so shipping times can vary and some packages may arrive separately.
During the summer months, some chocolate items and other temperature sensitive items can be cold packed to prevent melting during shipping and additional shipping/handling charges may occur (see item descriptions).
We try to ship everything out as quickly as possible, even if your event is far away, unless it is perishable. Food and cookies will ship so that they arrive closer to the date so as to maintain freshness. We use fixed shipping and handling charges so that you know exactly how much you are paying before you are done shopping.
The table below clarifies those charges. Expedited shipping covers rush processing, however, contact us for an estimate if you require rush shipping. Rush shipping costs will depend on when the items are needed and where they are shipping to:
|Total Cost of Goods Purchased||Continental USA Standard||USA Expedited Shipping||USA Rush Shipping (Needed in 1-7 days)|
|Over $100||FREE||$35.00||Contact Us|
We do not ship internationally or outside the US due to various reasons including excessive shipping costs. If you are overseas, you can use the following services to get US Packages (NOTE: We are not affiliated with any of these companies): Bongo International, Bundlebox, VIAddress.com, MyUSPostOffice.com
If chocolate items are ordered during the summer, extra charges for cold packing is required for most orders. This cost will be specified on the item listing if required.
The shipping time will depend on which item(s) you are ordering, how many, and where you are located. Some items are shipped separately. Feel free to email or call us if you need a quote for shipping time for a particular item.
There is no minimum order size for ordering from this site. However, some individual items will have minimum quantities, especially personalized items. The minimum quantity will be clearly stated and must be purchased or else the item will be cancelled on the order.
We accept all major credit cards including Visa, Mastercard, American Express and Discover via our encrypted secure shopping cart. We also accept Paypal.
We do not accept check or money order.
Sales tax is charged only in the state of Florida. If you are in Florida, Florida sales tax of 6% is applied automatically at checkout.
All of our items are satisfaction guaranteed - we want you to be happy with your purchase and shopping experience with us. All personalized items are not returnable except for items damaged during shipping or if it was our fault. If it is our fault or the shipper's fault, damaged items will either be replaced or refunded.
Everything else is fully refundable and can be returned for up to 30 days, plenty of time to inspect the goods. If not satisfied, then return the items and receive a full refund minus shipping/handling.
There are no restocking fees or hidden charges unless you return the items to the wrong address in which case there is a $15 restocking fee. You must contact us for the proper return address and get return authorization before returning items.